Commudash.com

Commudash LLC


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App Developer

Full job description

*Prior to applying, please note that this is a full-time position.

About Us

As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

Overview

We are looking for an experienced Mobile App Developer to contribute to our network of local marketplaces. You will be tasked with developing the mobile app for both Android and iOS platforms, primarily using Flutter. Your role will focus on developing intuitive and interactive front-end and back-end features codes. You will collaborate closely with our app Technologie manager to ensure a smooth, user-friendly experience that allows users to explore a comprehensive e-commerce mobile application to buy from local vendors.

Responsibilities
  • Develop and implement the front-end and the back-end mobile app from scratch for both Android and iOS platforms, ensuring optimal performance in terms of speed, responsiveness, and reliability on both devices.
  • Work closely with our Technologie Manager to ensure the smooth integration of our local market sites designs into fully functional mobile experiences.
  • Utilize Flutter as the primary technology for development.
  • Employ React Native, Swift, Android Studio, and Xcode to develop efficient and scalable front-end solutions as secondary support technologies.
  • Focus on accessibility best practices in mobile app development.
  • Write clean, maintainable, and well-documented code to support ongoing development and future updates.
  • Troubleshoot and resolve any front-end issues, ensuring that the user experience remains smooth and engaging.
  • Perform code reviews and contribute to team knowledge sharing to maintain high development standards.
Qualifications
  • Preferred 2-5 years of experience in mobile app development, specializing in front-end and back-end development for both Android and iOS platforms.
  • Preferred 1-2 years of experience using Flutter.
  • Expertise, Android Studio.
  • In-depth knowledge of front-end development best practices, mobile design principles, and responsive design techniques.
  • Familiarity with integrating APIs and managing data flow between front-end and back-end systems.
  • Solid problem-solving skills and the ability to troubleshoot front-end issues.
  • Understanding of mobile app performance optimization techniques.
Requirements:
  • Must be at least 18 years of age
  • Must be able to work legally in the Us
  • Must be friendly with customers, employees and vendors
  • Must have a computer with decent internet connection
  • Must have a cellphone with service
  • Must be able to speak English / Creole (Spanish is a plus)
  • Must have a zoom account
  • Must be able to receive payroll electronically
What We Offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Competitive salary
  • Growth potential in a rapidly scaling startup
  • A mission-driven culture focused on real impact
Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Work Location:

From home

 

    5 + 6 =

    Coming Soon

    Our Services will be available soon, in the meantime stay connected with us


      Contractors

      As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities.

      Our partners and vendors may need services from your business, leave your info below.


        Site Builder

        Full job description

        *Prior to applying, please note that this is a full-time position.

        About Us

        As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

        Overview

        We are seeking a WordPress Developer to join our team. You will be responsible for designing, managing, and optimizing multiple websites. Your goal is to ensure the sites are secure, functional, up-to-date, and visually appealing. This role blends technical expertise, requiring a proactive individual who can collaborate effectively and work independently. Essential duties include designing and updating content, improving functionality, monitoring web traffic, SEO, and maintaining site security & stability. The ideal candidate will have a proven track record of creating user-friendly and visually appealing WordPress websites that enhance a brand’s online presence. This is an excellent opportunity to join amazing startup where you will have the opportunity to leave your mark.

        Responsibilities
        • Manage daily website operations and maintenance
        • Monitor and report on website performance and traffic
        • Make recommendations on page performance and conversions
        • Troubleshoot and resolve website issues promptly
        • Support digital advertising efforts and placements
        • Maintain security protocols and perform necessary updates
        • Repair any broken links and fix any reported bugs
        • Discuss with management regularly current and future functionality
        • Create and maintain commercial sites as needed
        • Troubleshoot system and network problems
        Qualifications
        • Experience designing and managing robust media websites required
        • Experience managing large websites
        • Elementor WordPress framework experience required
        • Portfolio of work required
        Requirements:
        • Must be at least 18 years of age
        • Must be able to work legally in the Us
        • Must be friendly with customers, employees and vendors
        • Must have a computer with decent internet connection
        • Must have a cellphone with service
        • Must be able to speak English / Creole (Spanish is a plus)
        • Must have a zoom account
        • Must be able to receive payroll electronically
        What We Offer
        • 401(k)
        • Dental insurance
        • Health insurance
        • Paid time off
        • Vision insurance
        • Competitive salary
        • Growth potential in a rapidly scaling startup
        • A mission-driven culture focused on real impact
        Job Type: Full-time

        Pay: $17.00 – $25.00 per hour

        Work Location:

        From home

         

          5 + 6 =


          Delivery Driver

           

          Full job description

          *Prior to applying, please note that this is a full-time position.

          About Us

          As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

          Overview

          We’re looking for a motivated, adaptable and customer-focused individual who is eager to join our team. The ideal candidate is a friendly, physically active, who enjoy fast-paced work, being outdoors, and being behind the wheel! 

          Key Responsibilities
          • Be present on all stand-ups meeting on time
          • Always wear the company uniform while on duty
          • Excellent customer service and driving skills
          • The ability to lift up to 70 lbs.
          • Ensure deliveries are done in less than 3 hours max
          • Ensure to deliver to right customer
          • Must be comfortable driving and working in varying weather conditions.
          • Load and unload packages to be delivered
          • Safely drive and operate your delivery vehicle at all times.
          • Must be available on Weekends
          Requirements:
          • Must be at least 18 years of age
          • Must be able to work legally in the Us
          • Must be friendly with customers, employees and vendors
          • Must have a computer with decent internet connection
          • Must have a cellphone with service
          • Must be able to speak English / Creole (Spanish is a plus)
          • Must have a zoom account
          • Must be able to receive payroll electronically
          • Must have a driver’s license
          • Must be able to use a GPS application
          What We Offer
          • 401(k)
          • Dental insurance
          • Health insurance
          • Paid time off
          • Vision insurance
          • Competitive salary
          • Growth potential in a rapidly scaling startup
          • A mission-driven culture focused on real impact
          Job Type: Full-time

          Pay: $16.00 – $20.00 per hour

          Work Location:

          From home

            5 + 6 =


            Maintenance

            Full job description

            *Prior to applying, please note that this is a full-time position.

            About Us

            As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

            Overview

            We are seeking a WordPress Developer to join our team. You will be responsible for designing, managing, and optimizing multiple websites. Your goal is to ensure the sites are secure, functional, up-to-date, and visually appealing. This role blends technical expertise, requiring a proactive individual who can collaborate effectively and work independently. Essential duties include designing and updating content, improving functionality, monitoring web traffic, SEO, and maintaining site security & stability. The ideal candidate will have a proven track record of creating user-friendly and visually appealing WordPress websites that enhance a brand’s online presence. This is an excellent opportunity to join amazing startup where you will have the opportunity to leave your mark.

            Responsibilities
            • Manage daily website operations and maintenance
            • Monitor and report on website performance and traffic
            • Make recommendations on page performance and conversions
            • Troubleshoot and resolve website issues promptly
            • Support digital advertising efforts and placements
            • Maintain security protocols and perform necessary updates
            • Repair any broken links and fix any reported bugs
            • Discuss with management regularly current and future functionality
            • Create and maintain commercial sites as needed
            • Troubleshoot system and network problems
            Qualifications
            • Experience designing and managing robust media websites required
            • Experience managing large websites
            • Elementor WordPress framework experience required
            • Portfolio of work required
            Requirements:
            • Must be at least 18 years of age
            • Must be able to work legally in the Us
            • Must be friendly with customers, employees and vendors
            • Must have a computer with decent internet connection
            • Must have a cellphone with service
            • Must be able to speak English / Creole (Spanish is a plus)
            • Must have a zoom account
            • Must be able to receive payroll electronically
            What We Offer
            • 401(k)
            • Dental insurance
            • Health insurance
            • Paid time off
            • Vision insurance
            • Competitive salary
            • Growth potential in a rapidly scaling startup
            • A mission-driven culture focused on real impact
            Job Type: Full-time

            Pay: $17.00 – $25.00 per hour

            Work Location:

            From home

             

              5 + 6 =


              Vendor Support

               

              Full job description

              About Us

              As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

              We are seeking a customer-service-focused candidate, we provide first-class customer services to our customers and vendors and seek friendly individuals with a desire to create a guest experience that exceeds all expectations. We are open for business 6 days a week.

              Job Overview

              We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support and assistance. You will utilize your communication skills to address inquiries, resolve issues, and ensure customer satisfaction. This position requires a proactive approach to problem-solving and a commitment to delivering high-quality service.

              Duties
              • Respond promptly to customer inquiries via phone, email, or chat, ensuring clear and effective communication.
              • Utilize strong phone etiquette to manage calls professionally and courteously.
              • Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
              • Maintain accurate records of customer interactions and transactions in our computerized system.
              • Handle cash transactions accurately and efficiently when required.
              • Collaborate with team members to improve service delivery and enhance the customer experience.
              • Assist in training new staff on customer and vendor support processes and best practices.
              • Stay informed about product updates, promotions, and company policies to provide accurate information.
              Qualifications
              • Strong communication skills with the ability to convey information clearly and effectively.
              • Previous experience customer support environment is preferred (not required).
              • Familiarity with computer systems and the ability to type efficiently while navigating multiple applications.
              • Ability to analyze situations critically and provide effective solutions under pressure.
              • A positive attitude, patience, and a willingness to assist customers in a friendly manner.
              Requirements:
              • Must be at least 18 years of age
              • Must be able to work legally in the Us
              • Must be friendly with customers, employees and vendors
              • Must have a computer with decent internet connection
              • Must have a cellphone with service
              • Must be able to speak English / Creole (Spanish is a plus)
              • Must have a zoom account
              • Must be able to receive payroll electronically
              What We Offer
              • 401(k)
              • Dental insurance
              • Health insurance
              • Paid time off
              • Vision insurance
              • Competitive salary
              • Growth potential in a rapidly scaling startup
              • A mission-driven culture focused on real impact
              Job Type:

              Full-time

              Pay: $14.00 – $20.00 per hour

              Work Location:

              From home

                5 + 6 =


                Delivery Manager

                 

                Full job description

                *Prior to applying, please note that this is a full-time position.

                About Us

                As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                Overview

                We’re looking for a motivated and adaptable individual who is eager to join our team. The ideal candidate is a natural leader, committed to meeting the company goal with its delivery driver fleet through stand-up meetings in the morning, delivering uniforms, gloves and other supplies to drivers. Discuss with marketplace managers and dispatchers about drivers’ performance are some of the responsibilities of a delivery manager.

                Key Responsibilities
                • Stand-up meeting with drivers
                • Ensure all drivers are well equipped to do their job
                • Ensure drivers wear their uniform during their shift
                • Communicate with market managers if needed
                • Ensure drivers perform well and always on time
                • Communicate with dispatcher if any problem occurs
                Requirements:
                • Must be at least 18 years of age
                • Must be able to work legally in the Us
                • Must be friendly with customers, employees and vendors
                • Must have a computer with decent internet connection
                • Must have a cellphone with service
                • Must be able to speak English / Creole (Spanish is a plus)
                • Must have a zoom account
                • Must be able to receive payroll electronically
                • Must have a driver’s license
                What We Offer
                • 401(k)
                • Dental insurance
                • Health insurance
                • Paid time off
                • Vision insurance
                • Competitive salary
                • Growth potential in a rapidly scaling startup
                • A mission-driven culture focused on real impact
                Job Type: Full-time

                Pay: $17.00 – $25.00 per hour

                Work Location:

                From home

                  5 + 6 =


                  Recruiter

                   

                  Full job description

                  *Prior to applying, please note that this is a full-time position.

                  About Us

                  As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                  Overview

                  We’re seeking a motivated, adaptable, and personable individual who is eager to join our team. The ideal candidate is a natural leader, skilled in recruitment, and committed to meeting monthly hiring goals through effective communication and feedback. This involves finding and hiring new employees, including posting job openings, screening applications, conducting interviews, and onboarding new hires. 

                  Key Responsibilities
                  • Post job listings on Indeed and source top candidates
                  • Schedule and conduct interviews to identify quality hires
                  • Screening candidates’ application
                  • Guide candidates through the licensing process and onboarding
                  • Edit slideshows and organize virtual meetings
                  • Create and manage social media content
                  Requirements:
                  • Must be at least 18 years of age
                  • Must be able to work legally in the Us
                  • Must be friendly with customers, employees and vendors
                  • Must have a computer with decent internet connection
                  • Must have a cellphone with service
                  • Must be able to speak English / Creole (Spanish is a plus)
                  • Must have a zoom account
                  • Must be able to receive payroll electronically
                  What We Offer
                  • 401(k)
                  • Dental insurance
                  • Health insurance
                  • Paid time off
                  • Vision insurance
                  • Competitive salary
                  • Growth potential in a rapidly scaling startup
                  • A mission-driven culture focused on real impact
                  Job Type: Full-time

                  Pay: $16.00 – $20.00 per hour

                  Work Location:

                  From home

                    5 + 6 =


                    Technologie Manager

                    Full job description

                    *Prior to applying, please note that this is a full-time position.

                    About Us

                    As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                    Overview

                    We are seeking a WordPress Developer to join our team. You will be responsible for designing, managing, and optimizing multiple websites. Your goal is to ensure the sites are secure, functional, up-to-date, and visually appealing. This role blends technical expertise with creative online marketing and design, requiring a proactive individual who can collaborate effectively and work independently. Essential duties include designing and updating content, improving functionality, monitoring web traffic, SEO, and maintaining site security & stability. The ideal candidate will have a proven track record of creating user-friendly and visually appealing WordPress websites that enhance a brand’s online presence. This is an excellent opportunity to join amazing startup where you will have the opportunity to leave your mark.

                    Responsibilities
                    • Manage daily website operations and maintenance
                    • Update website content to align with current SEO trends
                    • Design visually appealing landing pages that enhance the brand’s image
                    • Monitor and report on website performance and traffic
                    • Make recommendations on page performance and conversions
                    • Troubleshoot and resolve website issues promptly
                    • Support digital advertising efforts and placements
                    • Maintain security protocols and perform necessary updates
                    • Repair any broken links and fix any reported bugs
                    • Meet with management regularly to discuss current and future functionality
                    • Create and maintain commercial sites as needed
                    • Troubleshoot system and network problems
                    • Managing the team under your leadership
                    Qualifications
                    • 1+ years of full-stack WordPress development experience required
                    • 1+ years of SEO and Google Analytics experience required
                    • Experience designing and managing robust media websites required
                    • Experience managing large websites (thousands of posts/pages) required
                    • Elementor WordPress framework experience required
                    • Portfolio of work required
                    Requirements:
                    • Must be at least 18 years of age
                    • Must be able to work legally in the Us
                    • Must be friendly with customers, employees and vendors
                    • Must have a computer with decent internet connection
                    • Must have a cellphone with service
                    • Must be able to speak English / Creole (Spanish is a plus)
                    • Must have a zoom account
                    • Must be able to receive payroll electronically
                    What We Offer
                    • 401(k)
                    • Dental insurance
                    • Health insurance
                    • Paid time off
                    • Vision insurance
                    • Competitive salary
                    • Growth potential in a rapidly scaling startup
                    • A mission-driven culture focused on real impact
                    Job Type: Full-time

                    Pay: $18.00 – $25.00 per hour

                    Work Location:

                    From home

                     

                      5 + 6 =


                      HR Manager

                      Full job description

                      *Prior to applying, please note that this is a full-time HR manager position.

                      About Us

                      As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                      Human Resources/Payroll

                      The HR Manager will play a key role in supporting the HR function by facilitating day-to-day HR operations, assisting with recruitment, employee relations, benefits administration, and ensuring compliance with company policies and legal requirements. The ideal candidate will have at least one year of experience in a similar HR role and possess strong organizational and communication skills.

                      Human Resources Responsibilities:
                      • Manage staff recruitment and hiring policies.
                      • Develop, maintain and communicate effective and efficient administrative procedures for personnel matters, including employee inquiries and grievances.
                      • Provide counsel on HR matters to the Executive Director, senior management, and the Board of Directors.
                      • Create events, systems, and processes to enhance staff communication, interaction, development, and training.
                      • Work with all departments concerning staff and employment-related issues.
                      • Develop and maintain records and reports to ensure compliance with regulatory requirements.
                      • Analyze current benefit plans and explores new benefit program options.
                      • Prepare materials for and implement new employee orientations, performance and salary reviews, and exit interviews.
                      • Keep current on HR practices and concepts and maintain an effective network of HR professionals.
                      • Organize and facilitate All-Staff events and quarterly on-boarding sessions.
                      • Promote a positive and productive work environment that values diversity and inclusion.
                      • Create and post schedules for nursing department, track and post changes and approve trades.
                      • Maintain timely records of call-out, late and early arrivals to work and coordinate with HR daily to ensure attendance policies are administered promptly and fairly.
                      • Monitor daily PPD
                      • Monitor and minimize staff overtime
                      • Contact and schedule agency staff, if applicable, to cover open shifts as a last resort.
                      • Provide accurate reports to the DON relating to staffing, vacancies or agency use.
                      • Keep accurate record of all PTO and change requests
                      • Experience working with payroll as well as minor HR functions.
                      Qualifications:
                      • Minimum of one years of Human Resources experience in a complex organization.
                      • Excellent organizational and interpersonal skills, including an ability to resolve disputes and maintain confidentiality; must have a high level of personal and professional integrity.
                      • Excellent verbal and written communication skills and outstanding ability to interact effectively with managers, supervisors, and staff.
                      • Must have excellent Microsoft Word skills and be proficient with Excel.
                      • Must possess strong multi-tasking capabilities and be willing to take a hands-on approach to problem-solving.
                      Requirements:
                      • Must be at least 18 years of age
                      • Must be able to work legally in the Us
                      • Must be friendly with customers, employees and vendors
                      • Must have a computer with decent internet connection
                      • Must have a cellphone with service
                      • Must be able to speak English / Creole (Spanish is a plus)
                      • Must have a zoom account
                      • Must be able to receive payroll electronically
                      What We Offer
                      • 401(k)
                      • Dental insurance
                      • Health insurance
                      • Paid time off
                      • Vision insurance
                      • Competitive salary
                      • Growth potential in a rapidly scaling startup
                      • A mission-driven culture focused on real impact
                      Job Type: Full-time

                      Pay: $17.00 – $25.00 per hour

                      Work Location:

                      From home

                        5 + 6 =


                        Dispatch

                        Full job description

                        Seeking a highly organized and proactive Dispatcher to coordinate our delivery drivers in a fast-paced transportation environment. The Dispatcher plays a key role in ensuring efficient operations by managing schedules, resolving issues in real-time, and maintaining strong communication with drivers and customers.

                        Key Responsibilities:
                        • Monitor and dispatch a fleet of company delivery drivers and to ensure timely pickups and deliveries
                        • Track shipments and provide real-time updates to customers and internal teams
                        • Communicate route changes, delays, and load assignments to drivers
                        • Maintain accurate records of dispatch activities
                        • Collaborate with operations and customer service teams to address service issues
                        • Ensure compliance with DOT regulations and company safety policies
                        • Assist in resolving driver concerns and logistics problems
                        • Provide exceptional customer service to internal and external clients
                        Qualifications:
                        • High school diploma or equivalent (Associate degree or higher preferred)
                        • Strong communication and problem-solving skills
                        • Ability to multitask in a dynamic and fast-paced environment
                        • Proficiency with transportation management systems (TMS) and Microsoft Office
                        • Knowledge of DOT regulations a plus
                        Requirements:
                        • Must be at least 18 years of age
                        • Must be able to work legally in the Us
                        • Must be friendly with customers, employees and vendors
                        • Must have a computer with decent internet connection
                        • Must have a cellphone with service
                        • Must be able to speak English / Creole (Spanish is a plus)
                        • Must have a zoom account
                        • Must be able to receive payroll electronically
                        What We Offer
                        • 401(k)
                        • Dental insurance
                        • Health insurance
                        • Paid time off
                        • Vision insurance
                        • Competitive salary
                        • Growth potential in a rapidly scaling startup
                        • A mission-driven culture focused on real impact
                        Job Type: Full-time

                        Pay: $13.00 – $20.00 per hour

                        Expected hours: 40 per week

                        Work Location:

                        From home

                          5 + 6 =


                          Customer Service

                           

                          Full job description

                          About Us

                          As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                          We are seeking a customer-service-focused candidate, we provide first-class customer services to our customers and vendors and seek friendly individuals with a desire to create a guest experience that exceeds all expectations. We are open for business 6 days a week.

                          Job Overview

                          We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support and assistance. You will utilize your communication skills to address inquiries, resolve issues, and ensure customer satisfaction. This position requires a proactive approach to problem-solving and a commitment to delivering high-quality service.

                          Duties
                          • Respond promptly to customer inquiries via phone, email, or chat, ensuring clear and effective communication.
                          • Utilize strong phone etiquette to manage calls professionally and courteously.
                          • Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
                          • Maintain accurate records of customer interactions and transactions in our computerized system.
                          • Handle cash transactions accurately and efficiently when required.
                          • Collaborate with team members to improve service delivery and enhance the customer experience.
                          • Assist in training new staff on customer and vendor support processes and best practices.
                          • Stay informed about product updates, promotions, and company policies to provide accurate information.
                          Qualifications
                          • Strong communication skills with the ability to convey information clearly and effectively.
                          • Previous experience customer support environment is preferred (not required).
                          • Familiarity with computer systems and the ability to type efficiently while navigating multiple applications.
                          • Ability to analyze situations critically and provide effective solutions under pressure.
                          • A positive attitude, patience, and a willingness to assist customers in a friendly manner.
                          Requirements:
                          • Must be at least 18 years of age
                          • Must be able to work legally in the Us
                          • Must be friendly with customers, employees and vendors
                          • Must have a computer with decent internet connection
                          • Must have a cellphone with service
                          • Must be able to speak English / Creole (Spanish is a plus)
                          • Must have a zoom account
                          • Must be able to receive payroll electronically
                          What We Offer
                          • 401(k)
                          • Dental insurance
                          • Health insurance
                          • Paid time off
                          • Vision insurance
                          • Competitive salary
                          • Growth potential in a rapidly scaling startup
                          • A mission-driven culture focused on real impact
                          Job Type:

                          Full-time

                          Pay: $14.00 – $20.00 per hour

                          Work Location:

                          From home

                            5 + 6 =


                            Call Center Manager

                             

                            Full job description

                            *Prior to applying, please note that this is a full-time virtual call center manager position.

                            About Us

                            As a startup and a Haitian company, Commudash is proudly providing every individual Haitian and any others nationality to engage in business activities, no matter their location, with the minimal resources they may have, regardless of their educational level, right within their own communities. We are a fun and flexible company to work with and look forward to potentially having you on the team!

                            We are seeking a customer-service-focused call center manager. We provide first-class customer services to our customers and vendors and seek friendly individuals with a desire to create a guest experience that exceeds all expectations. We are open for business 6 days a week.

                            Role Overview

                            As a virtual Call Center Manager, you’ll be responsible for building, scaling, and optimizing our call center operations. This role will lead a team of sales agents, customer service reps, and support staff focused on delivering exceptional service, driving enrollment, and supporting client success throughout their journey.

                            This is a hands-on leadership role, ideal for someone who thrives in a fast-paced startup environment, brings strong people-management skills, and has experience in customer service.

                            Key Responsibilities
                            • Build and manage the daily operations of the call center, including inbound and outbound calls.
                            • Recruit, train, mentor, and motivate a high-performing team of agents.
                            • Set performance goals, KPIs, and call quality standards—and hold the team accountable to them.
                            • Monitor agent performance through live monitoring, call recordings, and analytics tools.
                            • Collaborate with Sales, Compliance, and Client Services to align strategy and ensure consistent customer experience.
                            • Develop call scripts, workflows, and standard operating procedures (SOPs)
                            • Analyze data to identify trends, optimize staffing, and improve processes.
                            • Manage call center tools and technology, including CRMs, dialers, and QA systems.
                            • Report regularly on performance, challenges, and strategic improvements to leadership.
                            Qualifications
                            • At least 1 year of experience managing a call center, preferably in customer services, or a startup environment.
                            • Proven experience managing both inbound and outbound teams.
                            • Excellent leadership and coaching skills.
                            • Strong data-driven mindset with experience in performance management and call analytics.
                            • Familiarity with CRM and dialer systems (e.g., Salesforce, Converso, 8×8, etc.).
                            • Startup experience is a huge plus—must be comfortable with rapid change and building processes from scratch.
                            Requirements:
                            • Must be at least 18 years of age
                            • Must be able to work legally in the Us
                            • Must be friendly with customers, employees and vendors
                            • Must have a computer with decent internet connection
                            • Must have a cellphone with service
                            • Must be able to speak English / Creole (Spanish is a plus)
                            • Must have a zoom account
                            • Must be able to receive payroll electronically
                            What We Offer
                            • 401(k)
                            • Dental insurance
                            • Health insurance
                            • Paid time off
                            • Vision insurance
                            • Competitive salary
                            • Growth potential in a rapidly scaling startup
                            • A mission-driven culture focused on real impact
                            Job Type: Full-time

                            Pay: $20.00 – $30.00 per hour

                            Work Location:

                            From home

                              5 + 6 =